Privacy Policy

Effective Date: September 02, 2025

 

Prairie Sleep Center (“we,” “our,” or “us”) is committed to protecting the privacy of our patients, website visitors, and SMS subscribers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us online, by phone, or in person.


1. Information We Collect

We may collect the following types of information when you use our website, fill out a form, contact us,or receive services from us:

  • Personal identifiers: Name, email address, phone number, mailing address.
  • Health-related information: Information you provide to us during appointments or communications regarding sleep health concerns.
  • Technical data: IP address, browser type, and website usage data.
  • Communication preferences: Consent for email and/or SMS messages.


2. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Scheduling and confirming appointments.
  • Sending important updates, reminders, or practice information.
  • Responding to inquiries submitted through our website or other communication channels.
  • Improving our services and website.
  • Complying with legal, regulatory, or insurance requirements.


3. SMS Messaging & Mobile Opt-In Data

By providing your mobile number and opting in, you agree to receive SMS messages from Prairie Sleep Center. These messages may include appointment reminders, follow-ups, or updates related to our services.

  • Message frequency: May vary.
  • Message & data rates: May apply depending on your carrier.
  • Opt-out: Reply STOP at any time to unsubscribe.
  • Support: Reply HELP for assistance.

We do not share, sell, or transfer your mobile opt-in data, SMS consent, or phone number with third parties or affiliates.


4. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only in the following limited circumstances:

  • With your consent.
  • With service providers or vendors who perform functions on our behalf (e.g., appointment scheduling, SMS delivery), and only to the extent necessary.
  • When required by law, regulation, or legal process.
  • To protect the safety, rights, or property of Prairie Sleep Center, our patients, or the public.


5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.


6. Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Withdraw consent for communications at any time.
  • Request deletion of personal information, subject to legal or medical recordkeeping requirements.

To exercise these rights, please contact us at office@prairiesleepcenter.com or 217-546-0412.


7. Privacy Policy Accessibility

This Privacy Policy is available on our website and can also be requested by contacting our office. We recommend reviewing it periodically, as we may update it from time to time.


8. Contact Information

Prairie Sleep Center
2900 Greenbriar Dr.
Springfield, IL 62704

Phone: 217-546-0412

Fax: 217-675-7770

Email: office@prairiesleepcenter.com